This Paul Davis Difference Maker Puts Customer Care Above All Else

Not all Difference Makers trek into the field to apply themselves onsite at mitigation and restoration jobs. Some anchor our business with long hours in the office. From their desks, they coordinate projects, document progress, interface with vendors, solve challenges, answer questions and care for customers who are going through the worst times of their lives.

Bridgette Holbert is one of these indispensable team members. As a Compliance Manager overseeing the coordination of the Mitigation, Mold, Contents & Reconstruction departments, she is the voice of Paul Davis of North Dallas, Texas, to many. She is a valued colleague to the coordinators she helps oversee across divisions. For disaster victims, she is the friendly, familiar and soothing friend on the telephone living through their losses and cheering their climbs back to normalcy as restoration proceeds.

“Two customers come to mind right away when I think of my role here,” Holbert says. “I received the first notice of their losses and our relationships grew from that initial call. I worked with them, coordinated efforts on their behalf, guided the rebuild and construction processes.

“We went on a meaningful journey together and got to know each other over the months. You hear where they came from, who they are and what they went through. What a wonderful moment and how rewarding it is to hear their gratitude, that sigh of relief, that exhale as the project ends and they are back to normal.”

From her central position, Holbert also makes significant differences to her team in the field. “I’m still growing as a leader but I truly enjoy training new hires and getting to know them. Seeing them expand their role in the company and accomplish new things is a real benefit to working here. I believe the culture of support – from leadership through the newest team member – sets us apart from other national restoration companies. That keeps me committed to this company.”

Are you a Difference Maker with a strong drive to help other people on the job and in your daily life? We are looking for people who have a winning spirit to serve others, a history of achieving great results and values like integrity, persistence and compassion. Contact us today to learn more about how a career with Paul Davis can fulfill your professional and personal goals while making the world a better place. Join The Differences Makers™!