I thought I knew a lot about this industry, but truthfully, I didn’t know too much until I had personally gone through this experience.
Helping people during difficult times is what has always motivated the team at Paul Davis. For one corporate team member, that mission became deeply personal when Hurricane Helene caused flooding in her own home.
When floodwaters impacted her home during Hurricane Helene, the devastation quickly became overwhelming. But knowing her Paul Davis family was there to support her brought immediate comfort during an incredibly stressful time.
Courtney Makris, Senior Vice President of Business Development, shared, “I have spent the last 15 years in the property insurance and property restoration space. And I thought I knew a lot about this industry, but truthfully, I didn’t know too much until I had personally gone through this experience.”
Kevin Lethers, Owner of Paul Davis Restoration of Polk County, recalled, “When I got the call saying one of our own had been affected and needed help, obviously we said yes. We told her we would be there the next day.”
That response quickly turned into what felt like a convoy of Paul Davis trucks arriving in the neighborhood, ready to help restore not only the property, but peace of mind as well. “They helped make things so much easier through a really traumatic process,” Courtney explained. “It allowed me to focus on my family, knowing that we were in great hands.”
For the Paul Davis team, every project is personal. The goal is not just to repair damage, but to support homeowners through one of the most difficult experiences they may ever face. “To go from that total chaos to project completion, where we celebrate with homeowners, it’s an incredible transformation,” Kevin shared. “We love seeing the reactions from homeowners.”
Experiencing the restoration process firsthand also reinforced an important perspective for Courtney. “I really encourage every time we go on any job to think about if this was your own home,” she said. “Because I know the team members and my teammates that showed up for me treated it like it was their own home.”
At Paul Davis, helping people through property damage is about more than construction and cleanup. It is about helping families regain a sense of normalcy after disaster strikes. “Helping people is one of the greatest opportunities we have at Paul Davis,” Kevin shared. “We get to put their homes back together, and we get to help put their lives back together.”
After hurricanes and major flooding events, fast response is critical to help minimize additional damage, address moisture concerns, and begin the recovery process as quickly as possible.
If your home experiences storm or flood damage, the Paul Davis team is available 24/7 to help families recover quickly and confidently.
Read more about our flood damage services HERE, and learn more about our storm damage services HERE.
Frequently Asked Questions
- What should you do after hurricane flooding in your home?
Contact a professional restoration company immediately to assess damage, remove water, and begin drying before mold develops.
- How quickly should water damage be addressed?
Within 24 – 48 hours to prevent further structural damage and mold growth.
- Can I handle flood damage cleanup myself?
Severe flooding requires professional equipment and expertise to fully restore your home safely.
- What does a water damage restoration company do?
They remove standing water, dry affected materials, repair damage, and ensure your home is safe and livable again.
